Privacy Policy

Lift + Grip ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit www.liftandgrip.com (the "Site") or purchase our products.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

When you place an order or contact us, we may collect:

• Name and email address
• Billing and shipping address
• Phone number (if provided)
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Messages or inquiries you send us

Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address and browser type
• Device type and operating system
• Pages viewed and time spent on pages
• Referring URL
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve the Site and our products
• Send promotional communications (only if you have opted in)
• Comply with legal obligations
• Detect and prevent fraud

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers: We share information with trusted third parties who help us operate the Site and fulfill orders (e.g., payment processors, shipping carriers, email platforms). These parties are contractually obligated to keep your data secure and use it only for the services they provide to us.
• Legal compliance: We may disclose your information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Payment Processing

All payments are processed through Stripe, a PCI-compliant payment processor. We do not store your full credit card number or payment credentials on our servers. By completing a purchase, you also agree to Stripe's Privacy Policy.

5. Cookies

We use cookies and similar technologies to enhance your experience on the Site. Cookies are small data files stored on your browser. We use them to:

• Remember your preferences
• Understand how visitors navigate the Site
• Measure the effectiveness of our marketing

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some features of the Site may not function properly without cookies.

6. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax or accounting purposes).

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@liftandgrip.com.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at info@liftandgrip.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lift + Grip
Email: info@liftandgrip.com